One individual just graduated from the Institute’s On-line Private Service Course, consisting of about 400 hours of study and assignments, which took him about 10 months, or 10 hours a week, to complete. He had prior experience in high-end hospitality management, as well as household manager work. It took dedication and persistence, and this is what he had to say on completion: “This course has been of real benefit to me—quite challenging at times but a great way for me to stay in the game while I continue to look for my next position. The course has given me confidence and a trust in my knowledge and experience in the field, and I appreciate all the guidance throughout. The two books Serving the Wealthy Volumes I & II are indispensable texts for anyone in the profession.” DD