In Their Words
How those trained by the Institute’s trainers feel about their experience
One individual just graduated from the Institute’s On-line Private Service Course, consisting of about 400 hours of study and assignments, which took him about 10 months, or 10 hours a week, to complete. He had prior experience in high-end hospitality management, as well as household manager work. It took dedication and persistence, and this is what he had to say on completion: “This course has been of real benefit to me—quite challenging at times but a great way for me to stay in the game while I continue to look for my next position. The course has given me confidence and a trust in my knowledge and experience in the field, and I appreciate all the guidance throughout. The two books Serving the Wealthy Volumes I & II are indispensable texts for anyone in the profession.” DD
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.
