Luxury Providers

If your company manufactures or sells luxury goods or provides high-end services and you would like to have it included in the list on this page, please email your details.

Air Charter Advisors

ACA Logo

Air Charter Advisors, Inc. is a leader in private aviation, available anytime to bring our clients excellent private jet service; we do so by arranging charter flights on safe and reliable private aircraft. With access to thousands of charter jets and helicopters around the world, we can arrange a private flight anywhere, at any time, with only a few hours notice.

Our goal is to provide an exceptional private aircraft experience, while charging fair and competitive rates. If you are interested in learning more about our organization or would like a free, private jet charter quote, please contact us at your convenience, by phone, e-mail, or by simply clicking on the picture.

Toll Free (Within the USA) : +1-888-987-5387
Outside the USA : +1-516-353-3999
Email: Info (at)

We have developed a partnership with the institute to bring added value to its members. Be sure to mention “International Institute of Modern Butlers” when contacting us, to receive a discount of at least $200 off your first flight! (Total discount amount depends on flight type.)

Centreline Air

Centreline Air logo
Centreline Air is an award-winning private jet operator based in the United Kingdom. Established in 1986, Centreline Air provides a Pan-European private charter jet service, operating from Biggin Hill, Bristol, Luton, Stansted and Manchester Airports.

Specialists in jet charters, Centreline Air has grown by 30% per year for the past five years by providing what our private charter customers want – the very highest level of service. Our service levels were recognised in 2011, when Centreline Air was awarded the title ‘Best General Aviation Operator’ by the Baltic Air Charter Association (BACA).

Steppes Travel

Steppes Travel are experts in luxury, tailor-made holidays all over the world. We put you in the driving seat: you tell us what you like and what you don’t like, what you would like to see and how much you would like to spend. We’ll use our specialist knowledge of the area to put together the tailor-made holiday you deserve, including some of our favorites that you may not have thought about yourself.

Herman Silver

Mr. Herman's efficient, environmentally-friendly, non-toxic silver polish that is kind to your silver!
Mr. Herman’s environmentally-friendly, non-toxic polish that plays nice with your silver (and you)!
Mr. Jeff Hermann
Mr. Jeff Herman

I have been providing silver restoration, conservation, and preservation services since 1984, and have built a reputation of quality craftsmanship, with a special sensitivity towards the finishing of every piece. I have worked with museums, major silver collectors, and high-end dealers on objects from historically important tankards, tea services, and tureens to disposal-damaged flatware. I will also polish a single spoon or hand finish a weighted candlestick. I invite you to spend some time visiting my site which features my Silver Care Guide, silver resources, glossary, book reviews, and much more.

Now available from Herman Silver Restoration & Conservation, Mr. Herman’s unique silver polish:

The polish that Plays Nice with your Silver!

Read more at:

To order, contact:

Jeffrey Herman
Herman Silver Restoration & Conservation
800 339-0417

Friedman Silversmiths

A full-service Silversmith that repairs, restores and re-plates all household silver and metal items, which includes anything–from the sterling flatware that was ruined by improper cleaning techniques or a garbage disposal, to the fine centerpiece that has a broken part. We handle most any type of repairs, from re-plating trays to repairing coffee pot hinge tops or handles, and anything in between. Our company was located in Beverly Hills for over 10 years but recently relocated to the Pacific Northwest. You can ship your repair work to us and we will ensure it is fixed with the quality you need.

Contact: David and Paula Friedman
Friedman Silversmiths
Toll Free (877) 255-0193

Silver King Silversmiths

PrintConveniently located in Chatsworth, California, the SILVER KING is an experienced, family-owned and operated business of silversmiths who have been serving the Los Angeles area for more than 39 years. We do all our work in-house. We specialize in custom work, but also perform other services, such as restoration and repair of jewelry, silverware and flatware, re-plating, leatherwork restoration, custom design of silver jewelry and accessories and hand engraving of all types. Visit our showroom in Chatsworth to speak with one of our team members about your project, or visit our website for more information (click on our logo on this page to go there).

Intelligent Guest Service


Intelligent Guest Service provides a comprehensive software program that enables concierges and hotel butlers to improve their servicing of guests by enabling them to provide rapid and accurate responses to guest requests and needs based on a comprehensive and secure, searchable database of local resources, guest history and preferences, a task logbook with alert features, all shared in real time between departments and updated continuously—with one-touch email, SMS, and print functions, and many more; available in multiple languages and with customer support 24×7.



Runtriz is a leading developer of software solutions for the hospitality industry, powering the digital and mobile strategies of many of the world’s top casinos and hotels. We help our clients engage and interact with their guests before, during and after their stay through their mobiles, tablets and computers. Our clients are experiencing higher guest service scores, greater revenues and significant operational efficiency. We are very excited to partner with Modern Butlers and combine butler training and mobile technology to raise hospitality service standards.

Jessica Rockwell Portraits

Museum-quality, realistic, children and family oil portraits. Ms. Rockwell paints in the Tampa Bay area of Florida and her work reflects the qualities of her cousin, Norman Rockwell. You can contact Ms. Rockwell via her website, by clicking on the image:



“A high-end floral and event design company, catering to clients in and around New York. Our floral compositions are always undeniably chic, but with a veneer of effortless elegance. By incorporating all parts of a flower in unexpected ways, creating not just arrangements but living sculptures, Ovando’s work showcases the enormously transformative potential of floral design.

Equally as important we are meticulous with our work, taking time to create stunning bouquets and breathtaking environments, and always with the utmost respect for our clients’ desires and the flowers themselves”

Contact: Christine Raine christine (at) or 212.924.7848 x 107

365Playground Management

is an award-winning, innovative and socially as well as environmentally responsible hospitality management & consulting company that specializes in tourism, hotel, resort, spa, residential, retail, food/beverage, meeting/events and sports club development, pre-opening, operation and sales worldwide.

Strategically headquartered in Phuket, Thailand and Kuala Lumpur, Malaysia; 365Playground Management was founded by Martin Michalik, whose experience spans over 20 years in general management and corporate pre-opening roles, as well as operational and development positions with renowned international hotels and resorts.

Over time, 365Playground Management has built a reputation for outstanding performance in property development, pre-opening services, brand development, market research as well as feasibility studies, and has gathered extensive experience in mixed use hotels, resorts, residential and time-share projects.

Its unwavering commitment to both social as well as environmental issues and responsibilities paved the way for 365Playground  Management’s creation of the L.E.A.P. (Life Enhancement Assistance Program) initiative, a pioneering program in new developments Asia-wide.

Ultra Microfibers

Supplier of quality microfiber cleaning cloths and mop systems from the best manufacturers in the world. Requires only water and cleans surfaces and glass to a lint- and streak-free shine, resulting in a faster and better cleaning than any other known fabric. These cloths shine everything—classic cars, pianos, fine china, crystal ware, stainless steel, appliances, windows, mirrors and more.

(Institute note: These are the new Tergo cloths that we promote in our books and training, not the cheap knock-offs. They can be purchased via the company’s website: