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The Modern Butlers’ Journal, August 2020, The Wisdom of Butlers Past

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Steven FerryThe Wisdom of Butlers Past

by Steven Ferry

PART 39: DINNER SERVICE

The butler was responsible for warming the plates in an enclosed plate warmer that was transportable to the dining room—unless there was a fire in the dining room that he could use to warm the plates. In either case, he had to remember to dust the plates before use.

Bread was placed before the arrival of guests, as well as any cold first course.

The soup tureen was placed at the bottom of the table, soup bowls to the left of the person who was ladeling, and he then gave the plates to the butler to distribute.

The placement of covered serving-dishes with food had to be precisely in line and at a uniform distance from the edge of the table.

The butler then laid the heated plates.

Then he ensured that the gravies, sauces, vegetables, salad and cold meats were all in place. And finally, he went to announce dinner. This was not done by standing at the door and “bawling” generally, “Dinner is ready,” as is recommended today, but by walking close to the hosts and telling them; then going to the dining room door and holding it open until all guests were inside, then shutting it.

Extracted from the 1823 book, The Footman’s Directory and Butler’s Remembrancer, re-published in hardback by Pryor Publications. You may obtain your discounted copy (with free s&h) by emailing the publisher: Mr. Pryor (alan AT pryor-publications.co.uk).

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

By Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.