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The Modern Butlers’ Journal, May 2021, Message from the Chairman

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Steven FerryMessage from the Chairman

We are happy to announce International Butlers Day for the 28th of May. The date was set and the day conceived by Ms. Josephine Ive of Magnums in Australia, to commemorate her father’s birthday—who was born on the 28th May, 1921 and worked all his life as a butler, starting as a footman, and then a valet before being promoted to butler. Ms. Ive is spearheading the organizing of the celebrations for the day and has put out an infographic toolkit to help you organize celebrating the day wherever you are around the world. There is even a nicely produced International Butler Times for your enjoyment and edification.

We are also happy to report that the recipient of the partial scholarship arranged by Mr. Jim Grise and supported by several members of the private service industry, has completed her program at Cornell and is rearing to go to put her newfound understandings and skills to use! Congratulations to all!

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people- skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

By Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.