Newsletter Steven Ferry

The Modern Butlers’ Journal, June 2020, Message from the Chairman

Steven FerryMessage from the Chairman

by Steven Ferry

International Butlers’ Day

The Institute is happy to participate in International Butlers’ Day as a way of forwarding the profession’s image the world over and of allowing us all the opportunity to celebrate the profession and occasion in different ways. Ms. Josephine Ive of Magnum’s Academy in Australia came up with the idea. #internationalbutlersday

The Pandemic that Isn’t

As much as we are probably all fed up with hearing about this pandemic, it is something that is still very much front and center in our lives (some of us hunkering down with employers, others out of work), so deserves some mention. Shortly, we will be sending a lengthy article being published internationally, regarding the whole subject, and what you can do about it; because all is not as it seems and we need to do something about it if we ever expect life to return to the normal with which we probably were all quite happy before it disappeared.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people- skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.