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Newsletter Steven Ferry

The Modern Butlers’ Journal, November 2020, Scholarship Opportunity

Post author By Amer A. Vargas
Post date November 1, 2020
3 Comments on The Modern Butlers’ Journal, November 2020, Scholarship Opportunity

Scholarship Available

by Steven Ferry

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Mr. Jim Grise has created a scholarship for those in the domestic service industry in the US and abroad, including yachting crew, who might be interested in attending Cornell University and earning the Executive Certificate, Leading a Culture of Service Excellence.

Other industry luminaries who have contributed generously to the scholarship fund are Ms. Denise Collins of Aunt Ann’s In House Staffing and Ms. Susan Feigon of Feigon Hamilton.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

Tags Scholarship available

By Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.