Butler standards Newsletter Steven Ferry

The Modern Butlers’ Journal, November 2020, Why Butlers Pay Attention to Details

IIMB logoWhy Butlers Pay Attention to Details

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people- skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.