Letters to the Editor

“Thank you for another entertaining and informative newsletter and website. I enjoy many aspects of the site and Creative Corner [in the newsletter] is especially a treat!” CRS

“Thank you for taking the time to let us know. Your message was very kind and uplifting and is appreciated.” KG, author of Creative Corner

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.