Some of us come to this wonderful profession of butler late in life and some much earlier, entering through different routes such as a butler school or working in a hotel. The one common factor we all share is the wish to be of service. Being a butler can involve personal sacrifice—I have no doubt all of us can recall numerous times we have missed family gatherings and anniversaries in order to service our principals and their guests. We take this in our stride because our reward comes in the satisfaction of knowing we have truly been of service. So to all those young and old who are joining our industry, welcome, good luck, and I am sure you too will take deep satisfaction in striving to be the best butler you can be.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.