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The Modern Butlers’ Journal, June 2019, Consulting the Silver Expert

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Consulting the Silver Expert

by Jeff Herman

Cleaning and Polishing Silver, Part 1 of 2  

When properly maintained, silver will yield generations of enjoyment. The following cleaning instructions have been tried and proven in my silver restoration & conservation studio. They are suited for gold as well as silver. Silver-plated and gold-plated items should be treated very gingerly, as cleaning them too vigorous can remove the plating and expose the base metal.

As what we are cleaning is tarnish, let’s examine what causes these metals to tarnish: Contact with sulfur compounds, mainly hydrogen sulfide, in the air.

Other common culprits are:

  • Foods (partial list): Eggs, onions, mayonnaise, sour cream, mustard, garlic, poultry, fish, cabbage, bananas, coffee, chocolate, nuts
  • Water: Sulfur-rich well water, seawater, hot tubs, swimming pools
  • Fossil Fuels: Natural gas, coal, oil
  • Rubber: Bands, latex gloves, carpet padding, bicycle tires
  • Paint: Check with the manufacturer
  • Light: The sun, light bulbs that off-gas
  • Smoke: Tobacco, exhaust, fireplaces, candles
  • Fabrics and Leather: Most are treated and tanned with sulfur-bearing compounds
  • Cosmetics: Lotions, perfumes

Tarnish formation is accelerated in a humid environment. Also, oily salts from fingers can cause corrosion patterns that may have to be removed professionally.

Mr. Herman continues to offer his services to our readers for any questions you may have about the care of silver. Either contact him at (800) 339-0417 (USA) or via email: jeff @ hermansilver.com

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

By Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.