Newsletter Steven Ferry

The Modern Butlers’ Journal, July 2018, The Butlers Speak

Steven FerryThe Butlers Speak

by Steven Ferry

This month’s subject was teens, as opposed to pre-teens, and the answers were basically the same in terms of duties and relationships, although several butlers commented on how responsible and appreciative the teens were at the time, and in later years as adults. One butler put it well: “They grew up to be lovely young women who still ask for my assistance: They do confide in me because I was in their lives every day and they know that I have always had their best interests at heart.”

Good work, and very heartening!

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.