Our Mission

MISSION STATEMENT

The International Institute of Modern Butlers LLC is dedicated to raising service standards through on-site and long-distance training, consultation, books, and articles.

We train employees in establishments where attention to detail, and intelligently executed, anticipatory, and almost invisible service are highly appreciated:

Private estates, four/five star/diamond hotels, resorts, spas, retreats, hotel condominiums, private yachts & cruise ships, and businesses.

The Institute is the only US-based organization teaching the skills and mindset of the traditional butler as applied to the modern world’s service needs. We are the only training facility in the world that focuses on developing the mindset, persona, attitude, and communication skills that are vital to the butler level of service in today’s employees.

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ABOUT THE INSTITUTE

Headquartered in the United States, The International Institute of Modern Butlers LLC manages and co-ordinates a worldwide network of experienced training professionals who have demonstrated their commitment to bringing about excellence in service.

Through education and training, we promote the attitudes and teach the specific skills involved in giving superior service in the private sector as well as in the hospitality field. While the Institute provides training as its main line of business, it also acts as an umbrella organization that (1) unites professionals in the industry, (2) brings together the different training resources available and (3) presents these for those interested in training for themselves, or for those who need to train their staff.

The Institute is giving form to, and setting standards for, the profession.

MEMBERSHIP

For a list of currently active members and details re joining the I.I.M.B., please click here…