Categorías
Julius Smith Newsletter

The Modern Butlers’ Journal, October 2021, My Butler Julius

Julius SmithMy Butler Julius

by Julius Smith

If Butlers Ruled the World

As we witness the world becoming increasingly fractured and common courtesy disappears, I find myself wondering what would happen if butlers were to be in charge of a country.

You may laugh at such a thought, but I feel we are perfectly qualified!

We have excellent organizing skills;

We give clear and precise direction and communication to our team members;

We are always careful to listen to, and have empathy for, those with whom we communicate;

We ascertain what our employers want and then work diligently to provide it;

We know how to plan and implement whatever is needed on time and within budget.

And lastly, as we believe in manners, etiquette, and essentially in having respect for others, we tend to bring about a polite and smoothly running environment around us.

Do you agree?

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

Por Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.