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Butler training Newsletter

The Modern Butlers’ Journal, December 2021, Recent Hospitality Graduates

IIMB logoRecent Hospitality Graduates

Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.

 

In the picture below, IIMB’s president Mr. Amer A. Vargas is shown with part of the butler team, as well as the Training Directors, Front Office Manager and the General Manager, at Raffles Meradhoo in the Maldives, following the refresher training they finished last month.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.»

Por Amer A. Vargas

Amer A. Vargas graduated with a Tourism Degree specializing in hotel management from CETT (Center for Tourism Studies) in Barcelona and spent the following decade in the service industry. Beginning as a waiter and then supervisor in high-end restaurants, he was next made responsible for raising service standards through staff training programs. After receiving further training as a butler, he worked as a butler and valet in private service as well as hotels in England and Europe.

During this time period, he translated the best-selling industry texts Butlers & Household Managers, 21st Century Professionals and Hotel Butlers, The Great Service Differentiators into Spanish and is currently creating butler training materials in the Spanish language.

As the Director of Spanish-speaking Markets, Amer is responsible for making the technology of butling available in private residences and hotels in the Spanish-speaking countries of the world. He provides consultation, placement, and training services in these countries.