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Koby Gutman Newsletter

The Modern Butlers’ Journal, September 2020, Creative Corner

Kobi GutmanCreative Corner

featuring Kobi Gutman

 

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Following up on the mold made last month of a relief of a flamenco dancer, this mold was then used to make a chocolate figurine which was sprinkled with gold dust and presented to a young lady for her birthday, to joyous acclaim by said young lady and the rest of those at her table. Talk about creating good effects simply!

 

 

 

 

 

 

And here is another fondant cake, this one made to celebrate the birthday of a fan of the Chicago Cubs team.

The last time Mr. Gutman made a Chicago Cubs logo for a guest who was a fan was in 2016, when he carved it in a red apple; the procedure was published as a step-by-step article in the MBJ at that time. That year, the Chicago Cubs won the World Series for the first time in 108 years! On the day the birthday cake below was presented in 2020, the Cubs won that game—a good start! If they win the World Series this season, too, Mr. Gutman might find himself in high demand by all baseball teams next year, or the Cubs might even change their mascot to a butler figure! Either way, he is winning accolades from his guests for very simple or basic attention to detail and caring.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mr. Kobi Gutman is one of the most accomplished hotel butlers in the world, currently working as the head butler at a private hotel in Florida; he can be reached via the Institute.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

Categorías
Koby Gutman Newsletter

The Modern Butlers’ Journal, August 2020, Creative Corner

Kobi GutmanCreative Corner

featuring Kobi Gutman

 

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Whether helping the chef decorate cakes with Disney figures made of fondant that will excite young guests or creating a statue or relief that hits the spot for older guests, Mr. Gutman continues to expand both his skills and his following, and bringing smiles all round!

 

 

 

 

 

 

 

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The mold is made of silicone rubber and took 10 hours to make, after which multiple statues can be cast in whatever material is desired.
The mold for this relief took 4 hours to make, from which two casts were made, the second one painted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mr. Kobi Gutman is one of the most accomplished hotel butlers in the world, currently working as the head butler at a private hotel in Florida; he can be reached via the Institute.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

Categorías
Koby Gutman Newsletter

The Modern Butlers’ Journal, June 2020, Creative Corner

Kobi GutmanCreative Corner

featuring Kobi Gutman

 

 

 

 

Whether you are in private service or in hospitality, or any other field where you look after others, family members included, there is every reason to acquire skills that bring a smile to the faces of others.

Mr. Gutman recognized that in the tradition of turndown gifts, there was room for some creativity to add to the turndown experience of his hotel guests, and so he started simple by carving fruits—which we have shown in earlier MBJ editions—that were themed according to guest interests. These were a great hit, so he researched and practiced and improved, branching out into making molds that could produce multiple gifts, as well as carving soaps, chocolate, making wood prints, etc. These became increasingly sophisticated as he researched different techniques and materials.

Somewhere in this journey of discovery and wow’ing his guests, he recognized and worked toward a personal goal to sculpt and cast a likeness. As his skills improved, so did the works he created start to take on the same quality as the Greek masters. Although his experienced eye tells him he has a long way to go to reach that level, to the untrained eye, there seems to be no difference between the statue of a lady below, for instance, and any classic statue.

In Mr. Gutman’s word:

«If you look around, in the real world or online, you’ll find a lot of art, a lot of «cool little things.» For example, regarding laying the table, here at the hotel we host a lot of events, banquets, activities, special dinners, etc. with beautiful set-ups. Sometimes I see things there that prompt ideas for new creations for my guests in my suites. These can be as simple as a nice napkin fold, a plate garnish, a center piece, or even the way the silverware is placed on the table. Anything can trigger an ‘Oh, I can do that in my area’ idea.

«I found the trick is to just DO—the rest is natural evolution. Once you find something you like and think you can do (no matter how simple you might think it is), just do it. Once you are in the business of doing, things evolve naturally; you gradually improve as you go. There comes a point where you are good and confident enough in your skills and you feel you can take things to the next level. I’m doing a course now on sculpting a likeness and this is going to be the next project—sculpting a friend of mine.»

Here is his latest sculpture, based on the work of Lou Li Rong, a Chinese artist. «It took a little longer than usual as I had quite some difficulties sculpting the features in such a small scale (the whole thing is about 10″ or 25cm tall). It’s definitely worth casting but is quite a complex shape to cast, so I am not sure yet how to do that, but I’ll give it a shot. There is a new trick there as well—a see-through fabric all out of clay.»

 

 

 

All the while, Mr. Gutman keeps giving the guests he does have what they would appreciate, such as a few more amigos made of fondant, the flat ones being muffin tops for a guest who wanted a «care bear» theme.

 

 

 

 

 

 

 

Recently, the hotel gift shop manager, knowing Mr. Gutman’s creative nature, called saying that some of the vendors were not making deliveries because of the lockdown and so she did not have any cards for Mother’s Day. He quickly downloaded some designs from the Web and made them into cards.

Over the years, Mr. Gutman somehow managed to fit in making these creations while, and as part of, providing superior service; the lockdown has given him the opportunity to develop this skill even further. Whether you see turndown gifts as an area to develop like Mr. Gutman did, or you have some other area of interest, there is no better time to develop that skill while you have fewer guests or your employer has you on furlough.

Mr. Kobi Gutman is one of the most accomplished hotel butlers in the world, currently working as the head butler at a private hotel in Florida; he can be reached via the Institute.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.

Categorías
Koby Gutman Newsletter

The Modern Butlers’ Journal, May 2020, Creative Corner

Kobi GutmanCreative Corner

featuring Kobi Gutman

 
 
 
 

 

More magic created by the butler for guests. In the butler’s own words:

«Here are a few little things I made for guests in the last couple of days—fun for me, to be sure, but it is amazing how these little creations, which take very little time once you have mastered the techniques, routinely bring smiles to the guests and others.

«A lady guest staying in one of the suites left for a day and so I went on her business web site to learn that she had graduated from Alabama University. I checked online for the logo of the university and carved it into an apple and added the little sign ‘Welcome Home.’

«When I served it, she said ‘That looks like the A of the University of Alabama,’ to which I replied, smiling, ‘Yes!’

«I was surprised when she continued, however, ‘There are two universities in Alabama’ and of course, as it turned out, she attended the other one, Auburn University; naturally, there was great rivalry between the two, with the dominant one being the University of Alabama.

«She was amused rather than upset, so I quickly checked for the Auburn university logo and made it in fondant as well as a chocolate chip cookie covered with icing and then the logo placed on top, and wrapped it in cellophane.

«As a side note, the elephant I made was not related to the university story, but as it turned out, the mascot for the University of Alabama football team is an elephant!

«The “Don’t eat me” sign is because the fondant was not on the guest’s diet.

«Although the cookie was not on her diet either, she still appreciated them all and texted me the next morning, “My nightly art gave me a laugh and I’m keeping them.”

«And the story does not end there: I presented this same lady with four different sculptures as part of a fun game to raise charitable donations. Apparently, the eagle, which was one of the sculptures, is the mascot of Auburn University, so that was another coincidental winner, but she ended up selecting the Lion Family sculpture as a reward for the donation she made.»

All these figures for turndown can be made out of clay, marzipan, or fondant—I chose fondant in these food plates because there is no limit to what you can sculpt with it and because it can be dyed with food coloring, making creations that can be very colorful, and because it is edible.

This apple was made for a New York-themed birthday cake.

The little bear was served to a couple for their anniversary. 

The plate with the green vegetables was served to a guest on a diet of green vegetables for a few days; I did not plan it, but started creating as I went. 

«The guests loved their plates and judging by the comments from everyone else who saw them, I’d say they definitely spread smiles around.»

Mr. Kobi Gutman is one of the most accomplished hotel butlers in the world, currently working as the head butler at a private hotel in Florida; he can be reached via the Institute.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.