Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
RC Reserve, Dorado Beach, the top resort in Puerto Rico
Milaidhoo in the Maldives, which is variously #1-3 in the country The Nautilus graduates
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
The Institute’s President recently trained the Butler team at one of Marrakech’s most exclusive luxury hotels, the Selman. Shown here are the proud graduates, together with their trainer, Mr. Vargas.
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
The happy butlers of St. Regis Kuala Lumpur upon graduating
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
Graduates from The Butler Experience in Grand Baie, Mauritius, who have just completed the first two months of training on the first two of four courses and 3 internships that are designed to make them into superior-service professionals who can operate in any environment, servicing the most discerning of clients around the world.
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
Amilla Fushi Khateebs and Khateebas (butlers), with trainer Budi Prihardjanto
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
Azul Sensatori Negril by Karisma butlers with trainer Amer A. Vargas
One of the teams of Villa Hosts at Sheraton Maldives Full Moon & Spa with trainer Amer A. Vargas
And the rest of the Villa Hosts at Sheraton Maldives Full Moon & Spa with trainer Amer A. Vargas
Apologies to the graduates at the several other resorts where we trained, of whom there are no photographs available.
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
On this occasion, we welcome a group of recently graduated butlers from Cuba, where the land is beautiful, the food is great, but service is simply amazing!
The trainer, Mr. Amer A. Vargas, had the privilege of sharing his time and expertise with the butlers of Melia Buenavista, a very exclusive adults-only property in Cayo Santa Maria, and their counterparts in the soon-to-open Paradisus Cayo Santa Maria. These butlers are known on their properties as Family Concierges and Royal Service Butlers.
To all of you, we wish you passion and energy!
Part of the butler team at Melia Buenavista…
…and the great Family Concierge and Royal Service butlers at Paradisus Cayo Santa Maria
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
Some of the trainees at Milaidhoo in the Maldives, horsing around after completing a project—two teams, two luxury bath creations: They both won.
Some butler graduates from The Edge in Bali with their trainer, Mr. Budi Prihardjanto
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
Kudadoo Private Island, as an extension of Hurawalhi, is opening soon
The daily commute
The one “landmark” on the way to work….
Discussing technique before practicing it
Quick break for the team
Finally done!
Budi with the Westin team in the Maldives
Budi with the Amilla Fushi team in the Maldives
Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
The Institute’s Chairman, Prof. Steven Ferry, and Vice President for Asia, Mr. Budi Prihardjanto, are shown here with some of the 27 graduating professors from De La Salle University in Manila, who were trained to provide butler and superior service training at the College of Saint Benilde School of Hotel, Restaurant and Institution Management. The Philippines is a major source of willing personnel for the world’s hospitality industry, and this is the first time butler and superior service are being offered as subjects to help raise service standards for graduates. Training will be conducted under the aegis of the Institute, and is a terrific force multiplier for the Institute’s curriculum.
We also welcome the Artisans at Solaz Los Cabos in Mexico to our butler family. The resort opened in August of 2018, and the Artisans will provide the most exquisite service to their guests and curate for the most exclusive experiences. Good luck!
Read some of the graduates’ feedback in the column, In Their Own Words in this newsletter.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.”
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Recent Hospitality Graduates
