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The Modern Butlers’ Journal, October 2019, Recent Hospitality Graduates

IIMB logoRecent Hospitality Graduates

Read some of the graduates’ feedback elsewhere in this newsletter, in the column In Their Words.

The butler family around the world keeps growing! In this issue, we welcome new butlers from France, as well as Tosoanis at Zadun, a new Ritz-Carlton Reserve in Los Cabos, Mexico that will open to the public in just a few weeks. We also welcome again the butlers and majordomos at the Waldorf Astoria Los Cabos Pedregal in Mexico (who were first trained three years ago). To all of you, keep treating your guests with the same willingness and positive attitude that you put into your training — we wish you all much success and a very bright future!

Chairman Steven Ferry spent the month of September on the French Riviera, where he trained the butlers of the soon to be opened Hotel Villeroy in Paris. Shown above are the happy graduates, ready to start wow’ing their guests!
Majordomos and Butlers ready to continue wow’ing their guests at the Waldorf Astoria Los Cabos Pedregal, recently awarded Best Hotel in Mexico by Traveler’s Guide.
President Amer A. Vargas with the big team of Tosoanis (literally, Dream Keepers), who are ready for the opening of the Zadun, A Ritz-Carlton Reserve in Los Cabos.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.»