Jeffrey Herman Newsletter

The Modern Butlers’ Journal, March 2018, Consulting the Silver Expert

Steven Ferry

Consulting the Silver Expert

Cleaning and Polishing Silver, Part 10

by Steven Ferry

Actually, this month’s entry, and next month’s, is not from Mr. Herman himself; instead, these are examples of the magic his proprietary silver polish works on some silver we own.

A decade ago, the butlers at The Plaza hotel in Manhattan, New York, were kind enough to have some cufflinks engraved locally and presented to me at the end of a lengthy training period, prior to the re-opening of their refurbished landmark hotel in Manhattan.

I never wore the links because they disappeared soon thereafter in a house move. Until I discovered them again—heavily tarnished and perhaps permanently disfigured!

That’s when I whipped out Mr. Jeff Herman’s silver polish, of which we have written in the past. Two minutes later, and you can see the result on one link. Gentle but effective, we would like to recommend this product once more!


Herman’s Silver Polish



Mr. Herman continues to offer his services to our readers for any questions you may have about the care of silver. Either contact him at (800) 339-0417 (USA) or via email jeff @



The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.»