Letters to the Editor
“I wanted to also say your ongoing newsletters are not only most valuable but also that I anticipate their arrival.” SM
“I’m still loving the monthly newsletters.” RH
Ed: Thanks to both of you, and the many others who expressed similar sentiments toward the end of the year. For better or worse, we’ll keep producing the MBJs!
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.