Letters to the Editor Newsletter

The Modern Butlers’ Journal, April 2019, Letters to the Editor

PostBoxLetters to the Editor

“An interesting article [about butlers who reveal employer information], however my concern was raised having myself dabbled in some (slightly regretful) features and interviews in British newspapers. What advice do you have for those of us who, in our younger years, made some questionable choices in order to forward our careers? I now have a growing business supporting HNW clients – and enjoy my work immensely.” BW

Ed: Thanks for the question and may I congratulate you on the wisdom that has overtaken you in your later years. If I am understanding the question correctly, you would like some pointers on how to manage earlier indiscretions, especially as your current success might otherwise have a shadow cast over it.

My main advice is to “Never regret yesterday, life is in you today and you make your own tomorrow.”

Secondarily, hold the high ground in everything you do, and in any future media interviews.

Thirdly, admit to the errors of your youth, if anyone calls you on them, and reassure them that you left that personality behind a long time ago, thank goodness.

And lastly, make up the damage, at the very least with an apology, to anyone who was harmed by your earlier lapses of judgement.

If I misunderstood the question or its tenor, please correct me.

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.