In Their Words

How those trained by the Institute’s trainers feel about their experience, or their managers about the results

Successes from some of the recent butlers graduates at the Selman Marrakech:

“I have learned how to better talk to clients, unpack a suitcase and keep everything properly in the closet, as well as key words and phrases to use whilst at work and how to keep in control and calm.” HC

“It was very interesting, I learned new things and developed new skills.”

“I liked most of this training. What I really loved was all I learned about butlers, and the easy-going (manner) and friendliness of the instructor.

“It was really good. I appreciated the training a lot.”

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.