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The Modern Butlers’ Journal, December 2020, In Their Words

IIMB logoIn Their Words

How those trained by the Institute’s trainers feel about their experience, or their managers about the results

Success stories from recent graduates from Hulhule Island Hotel in the Maldives:

“I was about to say goodbye to my hospitality career until management provided training on “modern butlers” that I was made to attend even though I was not at all interested—apart from deciding to leave the industry, I had attended butler training a couple of years ago with a famous butler trainer [SABA].  Surprisingly, Mr. Prihardjanto’s training transformed my personality as I was introduced by this amazingly experienced and multi-skilled professional trainer to modern techniques that work like magic when we apply them in our working environment as well as our personal lives. I have changed my mind completely now and am continuing my hospitality career with full confidence. I highly recommend all business and hospitality establishments use qualified, modern trainers like Mr. Prihardjanto.” MA

“Mr. Prihardjanto is a passionate and experienced butler trainer with a hospitality background who believes in the guest first, company second, and self-last. He loves to create “wow” moments for guests and never misses an opportunity to enhance a guest’s experience. He has trained for some great brands in hospitality industry and carries a very positive attitude and influence over others by his charming character. I personally found him to be one of the most fact-based trainers with a great mindset to bring about effective training in the long term.” HS

“I’m so grateful that I have met such an amazing person and the most inspirational trainer I have ever worked with. I learned a lot about the butler mindset, customer service satisfaction, and positive can-do attitude!” NK

“Mr. Prihardjanto is an exceptionally good and enormously admirable trainer and good person. I learned a lot about butler service, especially mindset, wowing and satisfying guests, which is helping me to grow in my professional and personal life, teaching me how to be a good human being. ‘Average leaders raise the bar on themselves, good leaders raise the bar for others, great leaders inspire others to raise their own bar!’ SK

“I am so grateful that I have had the opportunity to be trained by such an incredible trainer and wonderful mentor as Mr. Prihardjanto. I learned the qualities and mindset of a hotel butler which helps me grow in my career. He taught me how to follow passion and remain true to it no matter the situation. He is a very good human being and his professional journey is inseparable.” AS

“A friendly and interesting lecturer who delivered his well-structured lectures in a way that the content could be understood and was interesting and enjoyable so that it was impossible to become bored at any point in the training.” RT

The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.