Butlers in the Media
by Steven Ferry
In the last Journal, I referred to a butler in the Bahamas who had apparently misbehaved sexually with a guest. The story was far-fetched, but as it was claimed the butler had confessed to the police, it seemed an open-and-shut case. However, it transpired the butler was coerced to confess and since has come forward with a more plausible account of what happened that evening.
He obviously was in a permissible corporate culture that sailed close to the wind in terms of friendliness with guests, so it opened him up to claims being made against him. Unfortunately, the company apparently failed to offer guidance or support, and the butler and his family have suffered greatly since. It is hoped 2019 will go better for them.
An interview with the Chairman published in Lifestyle Asia. The various inaccuracies can be put down, we suspect, to a language barrier—certainly the interviewer spoke more English than the Chairman spoke Tagalog.
The Institute is dedicated to raising service standards by broadly disseminating the mindset and superior service expertise of that time-honored, quintessential service provider, the British Butler, updated with modern people skills, and adapted to the needs of modern employers and guests in staffed homes, luxury hotels, resorts, spas, retirement communities, jets, yachts & cruise ships around the world.