Hotel Butler Ratings
The following hotels, resorts and cruise lines offer some form of butler service. We have rated only those that responded to our survey with a self-assessment, and those that have been rated by members of the IIMB or the public at large. In each case, we’ve indicated the source of the rating.
If you feel this list is incomplete, please contact the Institute. If you would like to submit a review or rating assessment, we encourage you to do so by using the form especially designed for this purpose, located on the Hotel Butler Rating page of our website.
For the convenience of our visitors, we have sorted hotels and resorts by country and by continent. Cruise lines are listed as a separate category towards the end of the document. Please scroll down, the list is quite long.
Europe
| Imperial Hotel, Vienna, Austria www.luxurycollection.com |
NOT RATED | |
| The Augustine Hotel Prague, Czech Republic theaugustine.com |
3/5 |
Butler service in 4 of the top Suites
|
| Merit Royal Hotel, Girne, Cyprus Merit Royal Hotel |
2/5 |
IIMB Assessed
Butler Service for Selected Suites & Guests |
| Thalassa Boutique Hotel & Spa, Paphos, Cyprus www.slh.com/thalassa/ |
NOT RATED |
Dedicated butler service
|
| Bath Spa Hotel, Bath, England www.macdonaldhotels.co.uk/bathspa/ |
3/5 |
Assessed by trainer
Butler service in 21 Imperial Suites |
| 51 Buckinghamgate, London, England www.taj51buckinghamgate.co.uk |
NOT RATED |
All Butler Service
|
| The Connaught, London, England www.the-connaught.co.uk |
2/5 |
Appears to be 2-butler (not confirmed).
One butler assigned to each floor |
| The Lanesborough, a St. Regis Hotel London, England www.the lanesborough.com |
3/5 |
Assessed by trainer
|
| The Langham, London, England www.langhamhotels.com |
2/5 |
Butler Service at
Club level only |
| The Ritz Hotel London, England www.theritzlondon.com/ |
2/5 |
Butler Service in the Royal and Prince of Wales Suites
Self-assessed |
| Rosewood Hotel, London, England www.rosewoodhotels.com |
2/5 |
Butler Service in suites only
|
| Hotel de Crillon, a Rosewood Hotel, Paris, France www.rosewoodhotels.com |
3/5 |
All Butler Service
|
| Hotel Adlon Kempinski Berlin, Germany www.hotel-adlon.de/en/hotel/index.htm |
NOT RATED |
Butler Service on Request
|
| Town House Galleria Milan, Italy www.townhousegalleria.it |
5/5 Provisional |
IIMB-Assessed
All Butler Service |
| The St. Regis Grand Hotel Rome, Italy St. Regis Grand Hotel Rome |
2/5 |
IIMB-Assessed
24-hour All Butler Service |
| The St. Regis Grand Hotel Venice, Italy St. Regis Grand Hotel Venice |
2/5 |
IIMB-Assessed
24-hour All Butler Service |
| Breaks & Butlers, Amsterdam, the Netherlands www.breaksandbutlers.nl |
NOT RATED |
Small one-suite boutique hotel.
Butler service on request. |
| Librije Hotel Zwolle, the Netherlands www.librije.com |
NOT RATED |
Small boutique hotel
Butler service on request. |
| Marriott Moscow Royal Aurora, Moscow, Russia www.marriott.com |
3/5 |
Assessed by trainer
Butler service in 100 suites |
| Ritz-Carlton Barcelona, Barcelona, Spain www.ritzcarlton.com |
1/5 |
Butler service in the Penthouse
|
| Calista Luxury Resort, Belek Antalya, Turkey www.antalyaresorts.com |
3/5 |
IIMB assessed
|
| IC Green Palace, Antalya, Turkey www.ichotels.com.tr |
3/5 |
IIMB assessed
|
| Gloria Golf, Antalya, Turkey www.gloria.com.tr |
3/5 |
IIMB assessed
|
| Gloria Serenity, Antalya, Turkey www.gloria.com.tr |
3/5 |
IIMB assessed
Brandnew Hotel Summer 2007 |
| Gloria Verde, Antalya, Turkey www.gloria.com.tr |
3/5 |
IIMB assessed
|
| Rixos Hotel Premium Belek Antalya, Turkey www.rixos.com |
4/5 |
IIMB assessed
5-butler service in 3 private villas |
| Susesi Resort Spa Hotel Belek Antalya, Turkey www.susesihotel.com |
3/5 |
IIMB assessed
Butler service in King Suites and Private Villas |
| Park Bosphorus Hotel Istanbul, Turkey Park Bosphorus Hotel |
2/5 |
IIMB assessed
Butler service in selected suites |
| Donass Palace Hotel Donetsk, Ukraine www.lhw.com |
4/5 |
Assessed by Trainer
Butler service in all rooms & suites |
| Premier Palace Hotel Kiev, Ukraine www.premier-palace.com |
4/5 |
Assessed by Trainer AM
Butler service on 2 Executive Floors |
North America & Canada
| Hyatt Grand Champions Resort, Villas & Spa Indian Wells, California www.grandchampions.hyatt.com |
3/5 |
IIMB assessed
Butler Service in 43 Deluxe Resort Villas |
| St. Regis Resort, Monarch Beach, California www.starwoodhotels.com |
2/5 |
IIMB-assessed
|
| The Resort at Pelican Hill, Newport Beach, California www.pelicanhill.com/villas/ |
2/5 |
IIMB-assessed
Butler Service in Private Villas only |
| Barona Valley Ranch, San Diego, California www.barona.com |
3/5 |
Assessed by Trainer
Butler Service in VIP Suites only |
| St. Regis Hotel, San Francisco, California www.starwoodhotels.com |
2/5 |
IIMB-assessed
All butler service |
| St. Regis Hotel, Washington, DC www.starwoodhotels.com |
2/5 |
IIMB-assessed
All butler service |
| The Jefferson Hotel, Washington, DC www.jeffersondc.com |
1/5 |
All butler service
|
| Acqualina Resort & Spa Sunny Isles Beach, Florida www.AcqualinaResort.com |
2/5 |
IIMB assessed
Butler service in Oceanfront Suites |
| Turnberry Isle Miami Aventura, Florida http://turnberryislemiami |
2/5 |
IIMB assessed
Butler service in Presidential Suites |
| Mandarin Oriental Miami Miami, Florida www.MandarinOriental.com |
2/5 |
IIMB assessed
Butler service in Presidential Suites |
| The Setai South Beach Miami, Florida www.Setai.com |
2/5 |
IIMB assessed
Butler service in Penthouse and seven other Suites |
| St. Regis Atlanta Atlanta, Georgia www.starwoodhotels.com |
3/5 |
IIMB assessed
All Butler service |
| The Lodge, St. Simon’s Island, Georgia www.seaisland.com |
1/5 |
IIMB Assessed
|
| Hapuna Beach Prince Hotel, Hawaii www.hapunasuite.com |
5/5 |
IIMB assessed
Butler service in the Hapuna Suite |
| Coeur d’Alene Resort, Idaho www.cdaresort.com |
2/5 |
Self-assessed
Butler service on request in the exclusive Hagadone Suite |
| Belterra Casino Resort & Spa, Indiana www.belterracasino.com |
1/5 |
Butler service in 15th floor suites
|
| L’Auberge du Lac Hotel & Casino Lake Charles, Lousiana www.llakecharles.com |
3/5 |
IIMB-assessed
Butler service in 7 Private Suites |
| Camden Harbour Inn Camden, Maine www.camdenharbourinn.com |
1/5 |
Butler service on demand
|
| Harrah’s Lake Tahoe Lake Tahoe, Nevada www.harrahs.com |
3/5 |
IIMB-assessed
Butler service in 17 VIP Suites on two top floors |
| Bellagio, Las Vegas, Nevada www.bellagio.com |
3/5 |
Assessed by trainer
Butler service in 12 VVIP suites only |
| Cosmopolitan, Las Vegas, Nevada www.cosmopolitanlasvegas.com |
2/5 |
Butler service in 24 suites on top floors
|
| The Mansion at MGM Grand, Las Vegas, Nevada www.mgmgrand.com |
3/5 |
Assessed by trainer
Butler service in 32 suites Also: 24-hour butler service in Skyloft Suites (separate from main hotel) |
| Mirage Hotel, Las Vegas, Nevada www.mirage.com |
3/5 |
Assessed by trainer
Butler service in VVIP suites only |
| Red Rock Resort & Casino, Las Vegas, Nevada redrock.sclv.com |
3/5 |
Assessed by IIMB
Butler service in selected VIP suites only |
| The Rio, Las Vegas, Nevada www.harrahs.com/casinos/rio/ |
3/5 |
Assessed by trainer
Butler service in VVIP suites only |
| Venetian Resort Hotel, Las Vegas, Nevada www.venetian.com |
2/5 |
Butler service in VIP suites only
|
| Hotel Santa Fe, The Hacienda & Spa Santa Fe, New Mexico hotelsantafe.com |
2/5 |
Butler service on request
|
| Jumeirah Essex House, New York www.jumeirahessexhouse.com/ |
1/5 |
IIMB-assessed
|
| New York Palace Hotel, New York www.newyorkpalace.com |
1/5 |
IIMB-assessed
|
| The Plaza Hotel, New York www.fairmont.com/thePlaza |
1/5 |
IIMB-assessed
Butler Service in Suites and on demand |
| St. Regis Hotel New York St. Regis New York |
2/5 |
IIMB-assessed
24-hour All Butler Service |
| Mansion on Delaware Avenue, Buffalo, New York www.mansionondelaware.com/ |
NOT RATED | |
| The Spectator Hotel Charleston, North Carolina thespectatorhotel.com/ |
2/5 |
Basic Butler Services for all guests
|
| Falling Rock, Pennsylvania www.falling-rock.com |
3/5 |
IIMB Assessed
Butler service to all suites |
| Nemacolin Woodlands Resort & Spa, Pennsylvania www.nemacolin.com |
3/5 |
IIMB assessed
Butler service on 5th Floor of the Chateau |
| Rittenhouse Hotel, Philadelphia, Pennsylvania www.rittenhousehotel.com/ |
1/5 |
IIMB Assessed
Bellmen double as butlers |
| Ocean House, Watch Hill Rhode Island http://www.oceanhouseri.com/ |
3/5 |
IIMB assessed
Butler/valet service on all floors |
| St. Regis Hotel, Houston, Texas http://www.starwoodhotels.com/stregis/ |
4/5 |
Self-assessed
Butler service in the 57 Astor St. Regis Suites on Astor Floors |
| St. Regis Deer Crest Resort Park City, Utah http://www.starwoodhotels.com/stregis/ |
2/5 |
Butler service in the
Astor & Luxury Suites |
| Windsor Arms Hotel Toronto, Ontario, Canada http://www.windsorarmshotel.com/ |
2/5 |
Butler service in 28 suites
|
| Hotel Le St. James Montreal, Quebec, Canada http://www.hotellestjames.com/ |
NOT RATED |
Butler service on demand
|
Caribbean
| Altamer Villas, Anguilla, BWI www.altamer.com |
NOT RATED |
All Butler service, dedicated
|
| Rosewood Jumby Bay, Antigua Jumby Bay Antigua |
2/5 |
Assessed by IIMB
Butler Service in Private Villas |
| The Cove, Atlantis Paradise Island, Bahamas www.atlantis.com |
4/5 |
Assessed by IIMB
Dedicated Butler Service in 3 Presidential/Penthouse Suites. 3-Butler rated service in selected VIP suites |
| Royal Towers, Atlantis Paradise Island, Bahamas www.atlantis.com |
3/5 |
Butler Service in Imperial Club VIP Suites
|
| The Ocean Club, A Four Seasons Resort, Paradise Island, Bahamas https://www.fourseasons.com/oceanclub/ |
3/5 |
Dedicated Personal Assistants
in the 3 villas
|
| The House, Paynes Bay, St. James, Barbados www.thehousebarbados.com |
3/5 |
Assessed by Trainer
Butler Service in all rooms |
| The Hilton, St. Michael, Bridgetown, Barbados www3.hilton.com |
2/5 |
Butler Service on request
|
| Iberostar Grand Hotel Bavaro Punta Cana, Domenican Republic www.iberostar.com/ |
3/5 |
Provisional Rating
All-inclusive, Adult Only Resort All butler service |
| Paradisus Punta Cana Resort Punta Cana, Domenican Republic Paradisus Punta Cana Resort |
NOT RATED |
All-inclusive Resort
Personalized butler service for all guests |
| Ritz Carlton Grand Cayman www.ritzcarlton.com/resorts/ |
2/5 |
Self-assessed
Close to 3-butler rating Butler service in high-end suites |
| Royal Plantation Hotel Ocho Rios, Jamaica www.royalplantation.com/ |
3/5 |
Assessed by Trainer.
Butler service in Presidential & luxury suites |
| Iberostar Grand Hotel Rose Hall Montego Bay, Jamaica www.iberostar.com/ |
3/5 |
Provisional Rating
All-inclusive, Adult Only Resort All butler service |
| Las Casitas Village, Puerto Rico www.lascasitasvillage.com |
3/5 |
Assessed by non-IIMB trainer
24-hour personal butlers in all villas |
| Gran Melia Golf Resort, Puerto Rico www.gran-melia-puerto-rico.com |
NOT RATED |
Butler service in Garden Villa and
Presidential Garden Villa only |
| Ritz Carlton Reserve, Dorado Beach, Puerto Rico www.ritzcarlton.com |
2/5 |
IIMB Assessed
Personal butler service (Embajaderos) resort-wide |
| The Landings Resort & Spa, Saint Lucia www.landingsstlucia.com |
2/5 |
Assessed by trainer
Butler service in selected suites and private villas |
| Cotton House Hotel, Mustique Island, Saint Vincent & the Grenadines www.cottonhouse.net |
3/5 |
Assessed by trainer
Dedicated butler service in 4 hotel suites and selected private villas |
| Sonesta Ocean Point Resort Sint Maarten http://www.sonesta.com/oceanpoint |
3/5 |
Self-assessed March 2015
Personalized butler service in top-end suites |
| Sonesta Great Bay Beach Resort Sint Maarten www.sonesta.com/GreatBay |
3/5 |
Self-assessed May 2014
Personalized butler service in top-end Miramar suites |
| Amanyara Villas Resort Turks & Caicos http://amanyaravillas.com |
2/5 |
IIMB Assessed
Butler service in Residences and selected resort pavillions & villas |
| Beaches Resort & Spa, Turks & Caicos www.beaches.com |
4/5 |
Provisional Rating
Butler service available in selected high-end suites in Italian, French and Caribbean Villages |
| The Villas at Parrot Cay Turks & Caicos Islands www.parrotcay.com/ |
3/5 |
Assessed by Trainer
Dedicated butler service in 5 private villas. |
| Selected Sandals Caribbean Resorts: Sandals Emerald Bay Sandals Grande Antigua Sandals Grande Oche Rios Sandals Grande San Lucian Sandals Montego Bay Sandals Negril Sandals Regency San Lucian Sandals Royal Bahamian Sandals Royal Caribbean Sandals Whitehouse |
2/5 |
Assessed by Trainer
Butler service available in selected suites in these hotels |
Latin America
| Alvear Palace Hotel, Buenos Aires, Argentina www.alvearpalace.com |
2/5 |
All butler service
|
| Hotel Emiliano, Sao Paolo, Brazil www.emiliano.com.br |
NOT RATED |
Dedicated all-butler service
|
| Hotel Sofitel, Sao Paolo, Brazil www.sofitel.com |
2/5 |
Butler service in 40 Royal Floor Suites
|
| Hotel Sofitel Legend Santa Clara, Cartagena, Colombia www.sofitel.com |
2/5 |
Assessed by IIMB Trainer
Butler Service in Luxury Rooms & Suites |
| Azul Beach by Karisma Riviera Maya, Cancun, Mexico www.azulrivieramaya.com |
4/5 |
Assessed by IIMB Trainer
4-butlers for Diamond & Emerald members 3-butlers for Ruby members 2-butlers for Zaphire members |
| Azul Sensatori by Karisma Riviera Maya, Cancun, Mexico www.azulsensatoriresort.com |
4/5 |
Assessed by IIMB Trainer
4-butlers for Diamond & Emerald members 3-butlers for Ruby members 2-butlers for Zaphire members |
| Azul Villa Carola Riviera Maya, Cancun, Mexico www.karismavillas.com |
5/5 |
Assessed by IIMB Trainer
|
| Azul Villa Esmeralda Puerto Morelos, Mexico http://azulvillasesmeralda.com |
5/5 |
Assessed by IIMB Trainer
|
| El Dorado Maroma Hotel Riviera Maya, Mexico www.karismahotels.com |
3/5 |
Assessed by IIMB Trainer
3-butlers for Ruby members, 2-butlers for Zaphire members |
| El Dorado Royale & Casitas Hotel Riviera Maya, Mexico www.karismahotels.com |
4/5 |
Assessed by IIMB Trainer
4-butlers for Diamond & Emerald members 3-butlers for Ruby members 2-butlers for Zaphire members |
| El Dorado Seaside Suites Hotel Riviera Maya, Mexico www.karismahotels.com |
2/5 |
Assessed by IIMB Trainer
|
| Hyatt Zilara Cancun, Mexico http://cancun.zilara.hyatt.com/ |
NOT RATED |
Butler Service on Request
In Premium Swim Up Suites |
| Le Blanc Spa Resort, Cancun, Mexico www.leblancsparesort.com |
2/5 |
Assessed by IIMB
All Butler Service from 7:00 am – 11:00 pm |
| Rosewood Mayakoba, Riviera Maya, Mexico www.rosewoodmayakoba.com |
2/5 |
Assessed by IIMB
|
| Secrets the Vine Resort Cancun, Mexico Secrets Resorts |
1/5 |
Temporary Rating, Assessed by IIMB
All Butler Service for Preferred Guests |
| Esperanza an Auberge Resort, Los Cabos, Mexico https://esperanza.aubergeresorts.com/ |
3/5 |
Assessed by IIMB
5/5 in Private Residences |
| Paradisus Los Cabos, Mexico Paradisus Los Cabos |
2/5 |
Assessed by IIMB
|
| Las Ventanas al Paraiso, Los Cabos, Mexico www.lasventanas.com/index.cfm |
4/5 |
IIMB-assessed
3-butler service to all suites 4-butler service in 9 luxury villas & suites |
| One & Only Palmilla, Los Cabos, Mexico www.oneandonlyresorts.com |
4/5 |
IIMB assessed
3-butler service to all suites; 5-butler for 12 dedicated butler suites |
| Waldorf Astoria Los Cabos Pedregal Los Cabos, Mexico https://www.waldorfastorialoscabospedregal.com |
3/5 |
IIMB assessed
5-butler service in top suites; 4-butler service for residents |
| Zadún, A Ritz-Carlton Reserve Los Cabos, Mexico https://www.ritzcarlton.com |
2/5 |
Assessed by IIMB
|
| Sheraton Maria Isabel Hotel & Towers Mexico City, Mexico www.starwoodhotels.com/sheraton |
NOT RATED |
Butler service in luxurious Tower Section
|
| Four Seasons Punta Mita Puerto Vallarta, Mexico http://www.fourseasons.com/puntamita/ |
4/5 |
IIMB assessed
Personal Host/Butler Service in villas |
| St. Regis Punta Mita Punta Mita, Mexico St Regis Punta Mita |
2/5 |
All Butler Service
|
Middle East
| Al Areen Palace & Spa, Bahrain www.alareenpalace.com |
2/5 |
All butler service
|
| Ritz Carlton Bahrain www.ritzcarlton.com/resorts/bahrain/ |
4/5 |
Assessed by IIMB.
Butler service in their 24 villas. |
| Le Meridien Heliopolis Cairo, Egypt http://www.starwoodhotels.com/ |
3/5 |
Assessed by Trainer.
Butler service on Presidential floor |
| JW Marriott Kuwait City, Kuwait www.marriott.com/hotels/ |
4/5 |
Butler service on Executive floors.
|
| Sheraton Kuwait Hotel & Towers Kuwait City, Kuwait www.starwoodhotels.com |
NOT RATED |
Butler service in selected suites.
|
| Ritz Carlton Sharq Village & Spa Doha, Qatar http://www.ritzcarlton.com/ |
2/5 |
Assessed by IIMB.
Butler service in Royal Villa only. |
| Qasr Al Sharq, Waldorf Astoria Collection Jeddah, Saudi Arabia www.qasralsharqjeddah.com |
2/5 |
Assessed by IIMB
Butler service in all 46 suites |
| Rosewood Corniche Jeddah, Saudi Arabia www.hotelcorniche.com/ |
3/5 |
Assessed by IIMB
Butler Service in all rooms & suites |
| Fairmont Makkah Clock Royal Tower Makkah, Saudi Arabia http://www.fairmont.com |
1/5 |
Butler Service in suites at
Fairmont Gold level |
| Rosewood Al Faisaliah, Riyad, Saudi Arabia www.alfaisaliahhotel.com/index.cfm |
4/5 |
IIMB-Assessed
24-hour butler service in all rooms & suites 5-butler service on demand |
| Anantara Qasr Al Sarab, Abu Dhabi, United Arab Emirates https://qasralsarab.anantara.com |
2/5 |
IIMB-Assessed
Butler service in villas and royal villas only |
| Rosewood Abu Dhabi, United Arab Emirates www.rosewoodhotels.com/en/abu-dhabi |
2/5 |
IIMB-Assessed
All butler service |
| Burj Al Arab, Dubai, United Arab Emirates www.burj-al-arab.com/ |
2/5 |
Assessed by IIMB
5-butler service in Royal and Presidential Suites 2-butler service on demand in all other suites |
| Jumeirah Emirates Towers Dubai, United Arab Emirates www.jumeirahemiratestowers.com |
2/5 |
Assessed by IIMB
Butler service in Club Executive suites |
| Madinat Jumeirah, Dubai, United Arab Emirates www.madinatjumeirah.com |
2/5 |
Assessed by IIMB member
Personal butler service to 30 Villas and 10 Royal Villas |
| Oasis Beach Hotel, Dubai, United Arab Emirates www.jebelali-international.com |
2/5 |
Self-Assessed
Butler service in VIP Lounge only |
| Raffles Dubai United Arab Emirates www.raffles.com |
2/5 |
All Butler Service
Dedicated butler service on request in Royal & Presidential Suites |
| Sofitel Dubai Jumeirah Beach United Arab Emirates www.sofitel.com |
2/5 |
Butler Service in
Club Millesime rooms only |
Indian Subcontinent
| Leela Hotels Goa, Mumbai and Bangalore www.theleela.com/ |
2/5 |
Assessed by Trainer
|
| Oberoi Hotels & Resorts Oberoi Hotels & Resorts |
1/5 |
Assessed by Visitor
|
| Taj West End, Bangalore http://www.tajhotels.com/Luxury/ |
4/5 |
Self-assessed
5-butler service for VIP’s, 4-butler service otherwise |
| Taj Coromandel, Chennai http://www.tajhotels.com/Luxury/ |
4/5 |
Self-assessed
|
| Taj Krishna, Hyderabad http://www.tajhotels.com/Luxury/ |
4/5 |
Self-assessed
|
| Taj Rambagh Palace, Jaipur http://www.tajhotels.com/Luxury/ |
5/5 |
Self-assessed
All butler service |
| Taj Umaid Bhawan Palace, Jodhpur http://www.tajhotels.com/Luxury/ |
5/5 |
Self-assessed
All butler service |
| Taj Bengal, Kolkata http://www.tajhotels.com/Luxury/ |
4/5 |
Self-assessed
5-butler service for VIP’s, 4-butler service otherwise |
| Sheraton Mumbai, India www.starwoodhotels.com/sheraton/ |
3/5 |
Assessed by Trainer
|
| Taj Lands End, Mumbai http://www.tajhotels.com/Luxury/ |
4/5 |
Self and IIMB-assessed
|
| Taj Mahal Palace and Towers, Mumbai http://www.tajhotels.com/Luxury/ |
4/5 |
Self and IIMB-assessed
All butler service |
| Taj Mahal Hotel, New Delhi http://www.tajhotels.com/Luxury/ |
4/5 |
Self and IIMB-assessed
|
| Taj Palace Hotel, New Delhi http://www.tajhotels.com/Luxury/ |
4/5 |
Self and IIMB-assessed
All butler service |
| Taj Lake Palace, Udaipur http://www.tajhotels.com/Luxury/ |
5/5 |
Self-assessed
All butler service |
Far East/Asia
| Empire Hotel & Country Club Brunei www.theempirehotel.com/ |
4/5 |
Assessed by staff
|
| Raffles Grand Hotel d’Angkor, Siem Reap, Cambodia http://siemreap.raffles.com/ |
3/5 |
Assessed by Trainer
Butler service in selected suites |
| Raffles Le Royal, Phnom Penh Cambodia http://phnompenh.raffles.com/ |
3/5 |
Assessed by Trainer
Butler service in selected suites |
| L’Accueil Hotel & Residences Beijing, China www.sinohotel.com |
3/5 |
Assessed by Trainer
Butler service in all suites |
| Beijing Grand Hotel, Beijing, China www.grandhotelbeijing.com/ |
3/5 |
Assessed by Trainer
Butler service in 12 suites only |
| St. Regis Hotel, Beijing, China www.starwoodhotels.com |
2/5 |
IIMB-Assessed
24-hour All Butler service |
| St. Regis Hotel, Shanghai, China www.starwoodhotels.com |
2/5 |
IIMB-Assessed
24-hour All Butler service |
| Waldorf Astoria, Shanghai, China www.waldorfastoriashanghai.com |
ZERO BUTLERS RATING |
IIMB-Assessed
Butler Service in name only — Butler is really a concierge |
| Ritz Carlton Sanya, China www.ritzcarlton.com |
4/5 |
Self-assessed by former Head Butler
|
| The Landmark Hotel & Suites, Shenzhen, China http://www.ihg.com/crowneplaza/hotels |
3/5 |
Assessed by Trainer
24-hour Butler service in all areas |
| Optics Valley Kingdom Plaza Wuhan, China http://www.kingdomhotel.net/ |
3/5 |
Assessed by Trainer
|
| Intercontinental Hong Kong www.hongkong-ic.intercontinental.com/ |
3/5 |
Assessed by Trainer
Butler service in Presidential Suites |
| Island Shangri-La, Hong Kong www.shangri-la.com/ |
3/5 |
Assessed by Trainer
Butler service in Presidential & VIP Suites |
| St. Regis Resort, Bora Bora French Polynesia www.starwoodhotels.com |
2/5 |
IIMB Assessed
24-hour All Butler service |
| Ayodya Palace Nusa Dua, Bali, Indonesia www.ayodyaresortbali.com/ |
NOT RATED |
Part of Ayodya Hilton Resort
Butler service in 75 suites (one wing of main complex) |
| The Bale, Nusa Dua, Bali, Indonesia www.thebale.com |
3/5 |
Self-assessed
Dedicated butler service in 20 private pavilions. |
| The Chedi Club, Ubud, Bali, Indonesia www.ghmluxuryhotels.com/ |
3/5 |
Assessed by Trainer
|
| Como Shabala Estate, Ubud, Bali, Indonesia www.begawan-giri.com |
3/5 |
Assessed by Trainer
Butler service in all areas |
| The Edge, Bali, Indonesia www.theedgebali.com |
3/5 |
Assessed by IIMB Trainer
|
| The Legian, Seminyak Beach, Bali, Indonesia www.ghmhotels.com/ |
3/5 |
Assessed by Trainer
Butler Service in The Beach House |
| The Club at the Legian, Seminyak Beach, Bali, Indonesia www.ghmhotels.com/ |
3/5 |
Assessed by Trainer
24-hour butler service in the 11 private villas |
| Nusa Dua Beach Hotel & Spa Denpasar, Bali, Indonesia www.nusaduahotel.com |
NOT RATED |
Butler service in 25 Palace Club Suites
and 4 theme suites |
| St. Regis Bali Nusa Dua, Bali, Indonesia www.stregis.com |
NOT RATED |
Opened February 2009.
All Butler Service |
| The Dharmawangsa Hotel, Jakarta, Indonesia www.the-dharmawangsa.com |
3/5 |
IIMB-assessed
24-hour butler service; dedicated butlers in penthouse and presidential suites |
| Park Hyatt Tokyo, Japan tokyo.park.hyatt.com/ |
3/5 |
Assessed by Trainer
Private butler in Presidential Suite |
| Seiyo Ginza Hotel, Tokyo, Japan www.seiyo-ginza.com/ |
4/5 |
Self-assessed
with all-butler service |
| Hotel Maya, Kuala Lumpur, Malaysia www.kl-hotels.com/maya/index.htm |
3/5 |
Self-assessed
All butler service |
| St. Regis Kuala Lumpur, Malaysia www.marriott.com |
1/5 |
Assessed by IIMB Trainer
|
| Ritz Carlton Kuala Lumpur, Malaysia www.ritzcarlton.com |
2/5 |
IIMB-assessed
All butler service |
| Adaaran Meedhuparru Maldives www.adaaran.com |
2/5 |
IIMB-assessed
Butler service in luxury Water Villas only |
| Adaaran Hudhuranfushi Maldives www.adaaran.com |
3/5 |
Self-assessed
Butler service in luxury Water Villas only |
| Amilla Fushi, Maldives www.amilla.mv |
3/5 |
Assessed by IIMB trainer
|
| Anantara Kihava Villas Maldives kihavah-maldives.anantara.com/ |
2/5 |
Assessed by IIMB trainer
All Butler Service |
| Anantara Naladhu Maldives naladhu.anantara.com/ |
3/5 |
Assessed by IIMB trainer
All Butler Service |
| Anantara Dhigu and Veli Maldives www.anantara.com/maldives/ |
2/5 |
Assessed by IIMB trainer
Limited Butler/Island Host Service |
| Ayada Maldives www.ayadamaldives.com/ |
2/5 |
Assessed by IIMB trainer
|
| The Beach House at Manafaru, Maldives http://www.beachhousecollection.com/ |
ZERO BUTLER RATING |
“Sorbet” or “Pool” butlers, untrained
|
| Dusit Thani, Maldives http://www.dusit.com/ |
2/5 |
Assessed by IIMB trainer
Limited Butler/Island Host Service |
| Gili Lankanfushi, Maldives www.gili-lankanfushi.com |
3/5 |
24-hour butler service (Mr. Friday)
4-Butler service in Private Reserve villa |
| Hurawalhi, Maldives www.hurawalhi.com |
2/5 |
Assessed by IIMB Trainer 2018
|
| Huvafen Fushi Maldives by Per Aquum huvafenfushi.peraquum.com/ |
2/5 |
IIMB Assessed
All butler (“Thakuru”) Service |
| Island Hideaway at Dhonakulhi, Maldives www.island-hideaway.com |
NOT RATED |
Dedicated butlers in 43 private villas
|
| Kudadoo Private Island, Maldives www.kudadoo.com |
3/5 |
Assessed by IIMB Trainer
Dedicated butlers in private residences |
| Maison Cheval Blanc Rhandeli, Maldives www.chevalblanc.com |
2/5 |
IIMB Assessed
All Butler Service |
| Milaidhoo Maldives www.milaidhoo.com |
3/5 |
IIMB Assessed
All Butler Service |
| Niyama Maldives, a Per Aquum Resort https://www.niyama.com/en |
3/5 |
IIMB Assessed
All butler (“Thakuru”) Service |
| One & Only Reethi Rah, Maldives www.oneandonlyresorts.com/ |
2/5 |
IIMB-assessed
All butler service |
| Raffles Maldives Meradhoo www.raffles.com |
NOT YET RATED | |
| Shangri-La Villingili Resort Maldives www.shangri-la.com |
2/5 |
IIMB-assessed
All butler service |
| St Regis Vommuli Resort, Maldives http://www.stregismaldives.com |
3/5 |
Assessed by IIMB Trainer
|
| The Westin Miriandhoo Resort, Maldives http://www.marriott.com |
2/5 |
Assessed by IIMB Trainer
|
| Pan Pacific Manila Manila, Philippines http://www.panpacific.com/ |
ZERO BUTLER RATING |
Zero Butler Rating
(Refer to Butler Rating System for details) |
| Marina Bay Sands, Singapore http://www.marinabaysands.com/ |
3/5 |
IIMB-rated
Butler Service in Selected Suites |
| Raffles Singapore https://www.raffles.com/singapore/ |
2/5 |
Assessed by Trainer
Butler Service in all rooms & suites |
| St. Regis Hotel, Singapore www.starwoodhotels.com |
2/5 |
All Butler Service
|
| Anantara Tangalla Peace Haven Sri Lanka www.anantarasrilanka.com |
1/5 |
Assessed by IIMB trainer
|
| Anantara Kalutara Sri Lanka www.anantarasrilanka.com |
1/5 |
Assessed by IIMB trainer
Opening Fall 2016 |
| Sheraton Taipei, Taiwan www.sheraton-taipei.com/english/ |
3/5 |
Assessed by Trainer
Butler Service in Presidential Suite & VIP Floor |
| The Regent, Taipei, Taiwan www.grandformosa.com.tw/ |
2/5 |
Assessed by IIMB Trainer
Butler service in the Taipei Lounge & Club Floors |
| Plaza Athenee Bangkok, Thailand www.bangkok.com/plazaathenee/ |
NOT RATED |
Butler service in top end suites
|
| Soneva Kiri, Koh Kood Island, Thailand www.soneva.com |
4/5 |
Assessed by IIMB Trainer
24-hour Butler service (Mr./Ms. Friday) in all villas5-butler service in residential villas |
| Banyan Tree Phuket, Thailand http://www.banyantree.com/ |
5/5 |
IIMB-assessed
Butler service in 22 top end villas |
Australia, New Zealand, Oceania (ANZO)
Dedicated Butler Service in two top suites only
| Airways Hotel, Port Moresby Papua New Guinea www.airways.com.pg |
3/5 |
Self-assessed
Butler service in Orchid Rooms & Suites |
| One & Only Hayman Island www.oneandonlyresorts.com |
2/5 |
Dedicated Butler Service in two top suites only
|
| Kokomo Private Island Resort www.kokomoislandfiji.com |
5/5 |
Self-assessed
In assigned Luxury Villas and Residences only |
Africa
| The Grand Mauritian, Mauritius http://www.thegrandmauritian.com/ |
RATING PENDING |
Butler Service in 5 high-end Spa Suites
|
| One & Only Saint Geran, Mauritius www.oneandonlyresorts.com/ |
2/5 |
IIMB-assessed
All Butler Service 5-butler service in one luxury villa |
| Le Touessrok Resort, Mauritius http://www.letouessrokresort.com/ |
3/5 |
Assessed by Trainer
Butler service in all rooms and suites |
| Constance Lemuria Resort Praslin – Seychelles http://www.lemuriaresort.com/ |
5/5 |
Self-assessed
Butler service in 8 luxury villas and Presidential Villa |
| Maia Resort, Ande Louis, Mahe The Seychelles www.maia.com.sc |
3/5 |
Self-assessed
Close to 4-butler rating Butler service in all 30 villas |
| North Island, The Seychelles www.north-island.com/ |
4/5 |
Assessed by Trainer
Butler service in 11 villas |
| One & Only Cape Town www.oneandonlyresorts.com/ |
1/5 |
Assessed by IIMB Trainer
|
| Saxon Hotel, Sandhurst South Africa www.thesaxon.com |
NOT RATED |
Butler service in Presidential and
Nelson Mandela Platinum Suites |
Cruise Lines
| Azamara Cruises www.azamaracruises.com |
2/5 |
All-butler service on Azamara JOURNEY and QUEST
|
| Celebrity Cruises www.celebritycruises.com |
3/5 |
European butler service in staterooms (suites) on all ships
|
| Costa Cruises www.costacruise.com/ |
3/5 |
Butler service in suites on all ships
|
| Crystal Cruises www.crystalcruises.com offers butler service on these ships: |
||
| Crystal Serenity | 3/5 |
Butler service in Penthouse,
Penthouse Suite and Crystal Penthouse |
| Crystal Symphony | 3/5 |
Butler service in Penthouse,
Penthouse Suite and Crystal Penthouse |
| Cunard Line www.cunard.com/ offers butler service on these ships: |
||
| Queen Mary 2 (QM2) | 4/5 |
Butler service in Queens Grill (Q4 – Q1) suites
|
| Queen Victoria | 3/5 |
Butler service in Queens Grill (Q4 – Q1) suites
|
| Hapag-Lloyd Cruises http://www.hl-cruises.com/ MS Europa |
4/5 |
Butler service in Penthouse Deck Suites
|
| MSC Cruises www.msccruisesusa.com offers butler service on these ships: |
||
| MSC Fantasia | 2/5 |
Butler service in Royal Suites
on MSC Yacht Club deck |
| MSC Splendida | 2/5 |
Butler service in 99 Suites
on MSC Yacht Club Deck |
| Norwegian Cruise Lines, www.norwegiancruiselines.com, offers dedicated butler service on these vessels: |
||
| Pride of America | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Gem | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Jade | 2/5 |
Trained & Assessed by IIMB
Butler service in Selected State Rooms |
| Norwegian Jewel | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Pearl | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Epic | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Getaway | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Breakaway | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Joy | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Star | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Spirit | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Sun | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Dawn | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Norwegian Escape | 2/5 |
Trained & Assessed by IIMB
Butler service in selected State Rooms |
| Oceania Cruises www.oceaniacruises.com |
3/5 |
Butler service in selected Suites
on all three vessels: Regatta, Insigna and Nautica |
| P&O Cruises www.pocruises.com Offers butler service on these vessels: |
||
| Aurora | 3/5 |
Butler service in Penthouse
and Selected AA/AB Suites |
| Oceana | 2/5 |
Butler service in Suites only
|
| Oriana | 2/5 |
Butler service in Suites only
|
| Ventura | 3/5 |
Butler service in Suites only
|
| Regent Seven Seas Cruises www.rssc.com/ |
3/5 |
Offers butler service in Penthouse Suite
category or above on all ships |
| Silver Sea Cruise Lines www.silversea.com |
3/5 |
Offers butler service to guests
in selected suites on all ships |
| Uniworld River Cruises, Europe uniworld.com Currently offers butler service on these boutique vessels |
||
| River Beatrice | 2/5 |
Butler service in Suites only
|
| SS Antoinette | 2/5 |
Butler service in Suites only
|
| SS Catherine | 2/5 |
Butler service in Suites only
|
| SS Maria Theresa | 2/5 |
Butler service in Suites only
|
Thanks are given to Mr. Robert Watson of the Guild of Professional English Butlers for his assessment of a number of hotels on this list.