The hotel butler rating system was formally introduced to the industry and the consumer media with the article So How Was Your Butler? Ratings Keep Hotels Honest & Validates Serious Players and the listing of the world’s hotels, resorts and private villas offering butler service and their ratings.

The Institute would like to thank those  hotels that have agreed to self-assess because they felt their guests would be better served by knowing what level of service to expect.

  to view the hotels offering butler service in the world and their ratings.

Evaluations:

The intent is not to force hotels into certain molds, so it is permissible for a higher rating to be granted even though not all the requirements may have been met. In this case, the hotel has to offer other, comparable services than those listed in the rating system.

Until the Institute is set up to to evaluate these services independently, it welcomes self-evaluations against the Butler Rating Criteria.-. here (.pdf file of 3.76Mb) by hotels, visiting butlers and those teaching the butlers at each facility. Self-evaluations can be sent to the Institute via.. or via our contact address.

Guests at these hotels are invited also to view the hotel listings and add input based on their own experience - a valuable cross reference... to add guest input.

Communications sent are held in confidence and will be used in determining the actual rating of each facility.

All participating hotels receive a certificate from the Institute confirming their rating.

The Institute is happy to work with hotels, if desired by them, to implement the specifications for the next higher rating.

TESTIMONIAL