From time to time, employers ask the Institute to assist in finding personnel for their households and estates, or butlers for hospitality venues. We are not an agency, but have endeavored to find the right matches for employers we can endorse.
If you are a service professional, whether in the private service or hospitality industry, and are looking for a new position, please email enquiries at modernbutlers.com with your resume/CV, including a professional photograph and a clear statement of your objectives.
In your email, please include the following information:
- What type of position are you looking for?
- Are you willing to move to a different location?
- Are you willing to travel?
- When are you available?
- What remuneration package, including salary, are you seeking?
You will be contacted by one of the Institute’s staff members to clarify any points and questions we may have, so as to ensure we have a clear picture of exactly what you are looking for before we add you to our database. This will help us find that “perfect match” we all aim for.
“I am completing staff appraisals for the year and thought of you and the time I started here … in June of last year. It was thanks to you that I found this position as Chief of Staff in a very challenging and interesting role. I don’t do my own appraisal, although I guess after 1.5 years on the job I must be doing fine, otherwise I wouldn’t be here still.”
Whenever a job opportunity arises that we think may be a fit, we will contact you directly to enquire as to your interest and current availability. See below for any current opportunities:
Hotel Butler position in West Hollywood, California
The Petit Ermitage Hotel (http://www.petitermitage.com/) is looking for a “Liaison to Happiness”. The ideal candidate will be someone who can make our guests feel special and extraordinary. As our guests first arrive, we aim to make them feel like they’ve entered a magical world, from check-in to checkout. Being a one of a kind hotel, our atmosphere style is bohemian; a hidden gem in West Hollywood, California. The Liaison to Happiness will escort our guests, arrange their itineraries, assist them with any request in a timely fashion and with a “can do” attitude, deliver amenities and in general, provide excellent customer service. This position offers medical benefits, 2 weeks vacation, sick time, dry-cleaning service for work clothes only. Salary DOE. If you are a US citizen or have a valid work permit for the US and enjoy providing elegant and discreet service that will exceed our guests’ expectations, please contact the Human Resource Manager via email at Evelyn at petitermitage for more information. Include your resume and your salary requirements.
Professional Butler/Household Manager Sought in Hong Kong
A small (3 principals) household in Hong Kong is looking for an experienced, professional butler/household manager. The ideal candidate will be male, preferably of Asian background and must speak either Cantonese or Mandarin Chinese fluently. You must be passionate about the job and as well as detail-oriented; able to multitask and efficiently organize, coordinate and supervise the other staff in this household (which include a chef, a security guard, 2 nurses, 5 female staff and 2 drivers). Some knowledge and understanding of elderly care is desirable. While the staff will take care of most of the work, you must be able to be hands-on when and where needed to help maintain the high standards of cleanliness and presentation of the 5,000 sq ft family home. You will prepare lunch/dinner menus with the chef and must be able to serve formally at table. This is a live-in position. Good remuneration package for the right candidate. Contact the Institute for a more complete job description. Please include your resume/CV, a current photograph and your salary requirements.
THE CLIENT: Founded in 1863, the Hospital for Special Surgery (HSS), located in New York City, is recognized as a world leader in musculo-skeletal medicine. HSS is a member of the New York-Presbyterian Healthcare System and all members of its medical staff are on the faculty of Weill Cornell Medical College (WCMC). … HSS is broadening its expertise beyond the New York City campus developing satellite locations and strategic collaborations. Plans are underway to open an 18,000-square-foot satellite in Stamford, Connecticut to include 10 physicians’ offices, 20 exam rooms, an MRI, two x-ray units, and a special procedures unit. Additionally, a satellite office will shortly be opening in Paramus, New Jersey. The U.S. Olympic Committee designated HSS as the first National Medical Center of the U.S. Olympic Committee’s National Medical Network meaning that HSS will be an official hospital for elite U.S. athletes training for and competing in the upcoming Olympic and Paralympic games.
THE POSITION: The Director of Ambassador Services role serves as an extension of the Office of the President and, as such, underscores the organization’s dedication and commitment to outstanding patient service for those individuals who require a higher level of accommodative care. What this means is that this Director is responsible to manage the overall patient experience ensuring outstanding service excellence throughout every stage of a patient’s care from the initial point of contact through discharge and follow-up. Reporting to the Senior Vice President, initially s/he will manage three areas: Ambassador Services New York (6 FTEs), Ambassador Services Florida (1 FTE), and the Physician Referral Service (FTEs 11). Drawing upon input from internal and external colleagues, s/he has a mandate to continuously improve and set-new-standards for an excellent patient experience and this would be derived from innovative customer service and best-practices implementation. Essentially, this is the hospital’s “go-to” person for all unique patient accommodations, especially those of a highly confidential and/or sensitive nature. Axiomatically, this Director of Ambassador Services will represent and embody the institution’s high-touch/high-quality patient-experience philosophy and set the example for tact, diplomacy, discretion and grace.
QUALIFICATIONS: The selected candidate will be able to demonstrate a successful record of seasoned management accomplishments in a highly customer-service-oriented industry, not necessarily hospital/healthcare (although that would be preferred). A Bachelor’s degree is required along with advanced training/education in hospitality management (or similar discipline) considered a plus. The specific style that will succeed here is one that is “balanced”: a good listener, calm, mature, thoughtful and articulate, able to manage up and down, with grace, tact, diplomacy and authority while, at the same time, being action-oriented. The key here is that the individual must be someone who thinks from a customer service perspective and has had real success in developing business plans, marketing strategies, and strategic relationships that work and add value in that, or similar, environments. Implicitly that means s/he has the leadership skills and experience to manage a department that would be described as a high-performance work culture. Furthermore, they will have a successful record of developing new programs or services along with the necessary strong skill set to do so.
COMPENSATION: The total compensation package for this position will be competitive consistent with comparable roles in the New York City market.
CONTACT IN CONFIDENCE:
Peter A. Rabinowitz ~ President (Boston, MA)
As an additional service to our members and visitors, we profile international members who are interested in new opportunities.
If you are looking for a position in private service or in the hospitality industry, we recommend you list yourself on the Member Profiles page. Please email enquiries at modernbutlers.com with a professional photograph of yourself as well as a biography that is formatted similarly to the ones you see on the Member Profiles page.
We will connect you with employers who may be interested and facilitate the process between you.
To assist you with the process of marketing yourself as a service professional, we recommend you read the following articles to understand better how to deal effectively with agencies and the process of finding a suitable position.
- The Job Interview Game
- Finding Your First Domestic Position
- What Are My Chances of Being Placed in a Domestic Position?
- Becoming a Better Domestic Candidate
- Working with Domestic Placement Agencies
“You were recommended to me through a friend as by far and away the best recruiter he has ever used.”
“Thank you very much for all you did for us in procuring our next positions— we would not be moving forward without all those patient talks we had to bring us through the interview process. You are very professional in your approach, which helped to smooth our nervousness and jitters—we appreciate your persistence with us all the way to the end. Thank you.”
“Thank you for placing us in an awesome position. Your expertise has been so helpful to us in getting our DREAM JOB. We appreciate all your professional guidance and expertise in explaining the domestic world, interviewing, presentation, and helpful hints. We highly recommend your skills as you give people comfort and confidence in themselves. We feel you have done a wonderful job in placing us and will recommend your services every chance we get.”