Most employers appreciate their employees and embrace continued training as the way to improved service.
We recommend that you review the Institute’s offerings below and select the most appropriate for your needs to better service your employer (guests, clients, customers, or patients, etc.).
Even experienced butlers and household managers come away with fresh ideas from these brief seminars or lengthier courses.
Specific Institute programs available:
- Butler Persona.
- Basic Butler Skills.
- Butler Apprenticeship.
- Etiquette & Protocol.
- Butler Executive Training.
(Click here for more details on these programs).
Please contact the Training Director for a complimentary consultation. We are happy to help clarify your training needs and suggest options for a winning training program.
“Mr. Ferry worked with an untrained staff for two weeks and taught them to serve guests with varied levels of formality. In this short time, the pupils effectively absorbed his encyclopedic knowledge of running a house and discerning eye for detail. A proper breakfast tray, dressy seated dinner, or raucous cocktail party—Steven Ferry is the Modern (and versatile) Butler authority.” RSG
“The way you teach is very effective; you are very patient, approachable, and communicate at your student’s level.”
“You have a special talent for teaching and it has been a great honor and pleasure to have studied under you. What a learning experience.”
“You have opened my eyes to a different kind of private service.”
“Your book was a refreshing revelation with many inspiring notes and examples. Now, having met the man behind the book, the meaning and enlightenment have only increased. This book will be on my reference shelf for many years to come.”
“The expert, the professional, the experienced man with whom we enjoyed many remarkable days.”
“I would like to send a personal thank you for your excellent tuition last week and for bringing alive so eloquently your book Butlers & House Managers, 21st Century Professionals.”
“It was discovering and reading your book that was inspirational in my seeking to become a butler. Having read it in great detail many times, I found it clear to interpret and understand, and the checklists so clear in organizing various schedules and events.
“The ‘icing on the cake’ for me was being able to meet you in person and experience your book coming to life in the drills and training classes we experienced last week. I now feel confident, in particular on ‘How to Stop a Car Smoothly’ and, of course, ‘How to Tie a Bow Tie!’ I thank you for five informative and memorable days and hopefully we will meet again in the future.”
“I remember my testimonial when I finished the Correspondence Course, in which I said that the Institute would be the best and preferred butler education/training institution. Now it seems to me that this is becoming a reality. Having experienced training on site with Mr. Ferry, my belief is firm that the Institute will continue to grow: what you are doing is not just teaching, but also touching the hearts of the students and bringing them to a different level of understanding—improving the quality of their work as well as their lives. This is really WOW! I am so proud to be a part of the Institute.”
“Thank you for making our classes a pleasurable experience. We appreciate the professional and personal teaching skills. The art of butling is a great challenge, thank you for making it possible.”
“We all got a lot out of the time you spent with us, thank you.”
“If I have never mentioned it, the butler training that I received truly changed my life: I realize that who I am as a Butler is really who I am as a person.”