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Butler training Training

Top service with a view to the Bosphorus

A week lasts 7 days but it may feel as though it is only 2 days. In my visit to Park Bosphorus Taksim, I found one of the most desirables hotels in Istanbul. The location is pefect: right at the city center, round the corner from Taksim Square, within walking distance of Istiklal Street, very close to many public transportation lines to take you wherever you wish in the ever-hectic and cosmopolitan, Eurasian city. So are the views from most of the hotel rooms, facing the dynamic Bosphorus with its commercial ships, public yachts, cruise liners, and port-hopping boats; and the other rooms, facing the greatness of the city.

The building that more than a century ago served as a Foreign Affairs palace has recently become a 5-star hotel with all the commodities and services one would expect in modern day. And of course, besides the automatic curtains, jacuzzi bathtubs, and a decorative mix of minimalism and Turkish classic, the hotel provides butler service for those who want be to be pampered and wowed, rather than merely serviced.

Indeed, the management has done (and is still doing) a big effort to implement butler service for their most exclusive guests, and most certainly, they are working in the right direction.

During the training in Park Bosphorus Taksim, this instructor found an incredible team of willing butler students who will have no problem in surpassing the guest expectations. It is all about attitude, and all of the attendants showed an overwhelming willingness to learn, to practice, and to do.

Park Bosphorus FO team

“Good luck” is for those who are not prepared; good things come to those who are prepared. Great things await the Park Bosphorus Butler team.

Categories
Butler training

No shoes, great Mr. Fridays

Another visit to beautiful Maldives, this time to train in Tripadvisor’s Travellers’ Choice number 1 worldwide: Gili Lankanfushi.

Surrounded by transparent waters, white sand, beautiful corals and a great variety of sea life, this wonderful property is the perfect landmark for the butler’s cousin, the Mr. Friday, who provides the best of the best of services.

Whilst at the property, this instructor had the opportunity to be wowed by some of the Mr. Fridays, managing to really impress someone who is already used to receiving excellent service. Keep on working that way, my good men (and ladies)!

Mr. Fridays team

In this team, we have all sorts of profiles. Whilst all of the Mr. Fridays are openly service-hearted, it is interesting to note how some members are great kid-carers, whilst others are amazing artists, painters, musicians, or photographers. All together, they are a great mix of personalities that can bring about the ultimate wowing experience.

And so high is the attitude of this staff that the instructor couldn’t leave the property without awarding two International Institute of Modern Butlers Gold Seals, as a recognition to the great job they perform and they keep striving to improve.

To you, Yasir and Gasim, thank you for your amazing work!

Gasim, Mr. Calder, Yasir and Mr. Bahauddeen