| August 25, 2011 |

Just skirted Hurricane Irene in the Bahamas, doing a mystery passenger visit to check out the butler service on a cruise ship.

First time I have been on a non-private cruise.

The fact that it was packed to the gunnels shows the client has a successful formula.

 A curious view from my balcony—propellerheads.

Can someone come up with a caption?

Tags: Bahamas, Butler service, cruise ship, Hurricane Irene, propeller heads

Category: Assessing butler service, Blog, Butling, Cruise ship

About the Author (Author Profile)

Steven Ferry is chairman of the International Institute of Modern Butlers and the author of bestsellers "Butlers & Household Managers 21st Century Professionals" and "Hotel Butlers, The Great Service Differentiators." He also trains and consults for the profession around the world.

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  1. Dwight R Tjornhom says:

    Finally found the spare razors…..

  2. Peter maynard says:

    Ssshhh, they may not all be asleep.

  3. Cedric Blacker says:

    Propellerheads? They are just there to get you hooked on cruises!

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