A few hours back home and off again for a 5-week, 9,000-mile road trip from Florida to Vancouver, Canada and back again down the West Coast, with as many adventures planned as miles to be covered.
Then off to Phoenix to consult on butler service at the Arizona Biltmore…
Finally, a flight down to Puerto Vallarta, to train the Personal Hosts at the Four Seasons Punta Mita.
About the Author (Author Profile)Steven Ferry is chairman of the International Institute of Modern Butlers and the author of bestsellers "Butlers & Household Managers 21st Century Professionals" and "Hotel Butlers, The Great Service Differentiators." He also trains and consults for the profession around the world.
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